If you couldn’t be heard in the call or on the voice message then there is a fault with the headset itself, please return this to the retailer you bought this from with proof of purchase in order to get a replacement product. If someone is able to hear you during the call or you can hear yourself back on the voice message then the headset and mic are working properly – please go to Step 3. If the headsets Mic still isn’t working, plug the headset into another device such as a Phone/Tablet and try making a call or recording a voice message. STEP 2: The Headset Works with Another Device. If you are still experiencing problems, please go to Step 2. Once the switch has been changed to OFF, please try again. This switch needs to be in the OFF position, ensuring the mute functionality is turned OFF. Mute switch on the inline volume control. If you can hear people on party chat but they can’t hear you, please check the following steps:
Please ensure the 3.5mm Jack connection is fully inserted into the PS4 Controller, insert until you hear a click.
In some cases, you may find that the microphone is not working on your first attempt at installation. In most cases, the headset will be fully functioning when plugged into your PS4 controller for the first time. 4GAMERS Support Article: Microphone not working on PS4ĤGAMERS Gaming headsets are designed all of the PLAYSTATION 4 consoles (PS4/PS4 Slim/PS4 Pro).
